CONTACT CUSTOMER SERVICE to initiate the return process within 30 days of the delivery date.
Request:
Items received within 30 days from the delivery date.
Items received unused, undamaged and in original package.
Return shipping fee is paid by buyer.
Please Note: We do not accept exchange for Custom Size Items. If the custom size dress does not fit properly, please contact the Customer Service and we may have the dress resized. For more details, please click here.
It cost about 20 days for us to make and ship the dresses you ordered on dresseshop.co.uk, so please kindly make an order about 20 days in advance to make sure receiving them in time.
Will the dress be made to allow further alterations?
Yes, of course, the tailor will made enough room for adjustment at the seam.You can also ask for a specify way for adjustment,for example, straps style back instead of the zipper on the back.
On what condition I can return a dress?
We do not support returning the dress unless we did not make the dress according to your measurements.
Our customer service team will send you a confirmation email after your order to confirm the informations including the measurements.
How Do You Sell Dresses at Such Low Prices?
dresseshop.co.uk is able to offer its dresses online 50% - 80% off retail prices for 2 key reasons.
1. We operate with lower overheads than a local retail store. We do not need to rent the store and employ sales staff or an alterations department.
2. Our dresses come from the manufacturers that we cooperate with. We do not use third party sources.
How about the Quality of your Dresses?
dresseshop.co.uk is the world's leading online wedding apparel website. We provide complete one-stop shopping for all brides, bridesmaids and all special occasion events.
dresseshop.co.uk inspects every gown and guarantees the condition. High quality, best price, and 100% satisfaction is our goal.
What materials do you usually use on your wedding dress products?
Chiffon:
Delicate, sheer, and transparent -- made from silk or rayon, with a soft finish; often layered because of its transparency, making it popular for overskirts, sheer sleeves, and wraps.
Organza:
Crisp and sheer like chiffon, with a stiffer texture similar in effect to tulle, but more flowing; popular for skirts, sleeves, backs, and overlays.
Satin:
A heavy, smooth fabric with a high sheen on one side; very common in bridal gowns.
Silk:
The most sought-after, cherished fiber for wedding dresses (and also the most expensive).
Silk-Like Satin:
A smooth silk satin, with a glossy front and matte back.
Taffeta:
Crisp and smooth, with a slight rib.
Tulle:
Netting made of silk, nylon, or rayon; used primarily for skirts and veils (think ballerina tutus).
How do I decide what size to order?
You can choose a standard size or give us your custom measurements. Please view our Size Chart>> Prior to selecting your size to order, we suggest reviewing the information provided in Measuring Guide Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.
What modifications and alterations are normally done to a dress to make it fit?
A number of alterations can be made:
Side seams and Back Seams - The side seams and back seam in the torso can be taken in or let out to make a wedding dress fit a bride. This is true even for gowns ordered to size. Wedding gowns are usually made to allow the side seams to be let out up to 3 inches or 1-2 sizes*.
Additionally, the back seam often can be let out slightly to size up further.
*Depending on the gown
Shoulders - It is also common for shoulder seams to be taken in to bring up a gown.
Hem - The length of a dress can be shortened only and is affected by the height of the shoe you are planning to wear. Some gowns can only be shortened from the waist. Other gowns can only be shortened by taking up the hemline.
Bustle - The bustle is a way to hook the train up in the back so that the dress can be worn comfortably after the ceremony. Bustling a dress is part of the alterations for any gown that has an attached train.
How much will alterations cost?
Obviously, a number of factors go into the overall cost of alterations. Depending on the city you live, your seamstress, and the designer and details of your gown. Then if you want to change the style of it in some way, that may also increase the cost of your alteration. We have included below some guidelines to give you an idea of how much seamstresses generally charge for each type of alteration.
Hem: (alters length) £45.00 and up
Side Seams/backseams: (alters fit of bodice) £25.00 and up
Shoulders: (raises gown up) £15.00 and up
Sleeves: (to alter length) £20.00 and up
Sleeves: (to change style) £23.00 and up
Bustle: (keeps train up for ceremony) £50.00 and up. The style of bustle will vary depending on the length of the train, the silhouette of the gown, and the fabric. Your seamstress will help you decide which bustle is best for your dress.
Bra Cups: £15.00 and up
Will I be required to pay import duty by my country's Custom House?
Based on our past experiences, most of the countries do not charge import duty on low volume personal imports.
What is the delivery time for orders?
It will take 15-17 working days to tailor your wedding dresses and 12-15 days for formal dresses by the professional dressmaker. Also it will take about 3-8 working days for the package to travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, etc) standard.
What countries do you deliver to?
We deliver to anywhere in the world.
What is a Fast Track order?
Delivery for Fast Track orders is approximately 2-3 weeks dependent upon the manufacturer's schedule. The fee for the Fast Track service is dependent on the designer and will be displayed on the product page and will be added to your total price. Fast Track service is not available for all dresses.
When should I order?
It cost about 30 days for us to make and ship the dresses you ordered on dresseshop.co.uk, so please kindly make an order about 30 days in advance to make sure receiving them in time. Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary
What payment methods do you accept?
We accept payment either by Credit Card, PayPal, Western Union or direct wire transfer.
What about pressing?
Pressing for any gown is done after alterations and a few days before your wedding. It can be done either by your seamstress or a dry cleaner. Be sure to ask your seamstress whether they will be pressing the gown. There usually is an additional charge for this service other than your alteration cost. If the wedding will be in another state/country than that of where the alterations are being done you will need to find someone else to press your gown. The pressing should be done as close to the wedding date and the wedding site as possible. Be sure to find out in advance how much time they will need to press the gown. Some places will require the gown 72 hours before the wedding.
Are these used dresses?
All gowns and products we offer are new and direct from the designer. We do not accept or offer resale items.
How do I contact Customer Service?
We always have someone on hand to answer your questions: 24 hours a day, 7 days a week. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives ».
This is your day. You’ve been dreaming of it since you were a little girl, or maybe the excitement began with the ring. Friends, family and loved ones will be there to celebrate with you, and you will cherish memories of this day for years to come.
We Make Luxury Affordable
Glamorous styling, dramatic silhouettes, and rich embroidery are what make dresseshop one of the most exciting and sought-after online shop. Despite the amazing-look dresses, our prices (most under $300) are a fraction of the price of similar designer dresses.
We do...
Cut out the middleman and link you directly to designers and manufatures
Save you 50%-80% on high street bridal shops
Use professional dress makers who worked with high street big names
Deliver to your with UPS or DHL
Build extra materials into dresses, to enable possible alternation
£200
Retailer
Wholesaler
Importer
Product
WE
£600
Retailer
Wholesaler
Importer
Product
Local Retailer
VS
We don't...
Sting you with local wholesaler mark ups
Charge you importers and exporters fees
Charge you for huge local warehouse fees
Use cheap and low quality materials
Ten Years’ Industry Experience
We have 10 years of experience in bridal market. Word-of-mouth and repeat clients come to us for our class, professionalism and style. We know what is expected and can be counted on to work efficiently. As practitioners in the industry, we are able to help you deliver a great product.
Quality Guarantee
We treat each dress as a new life and take every step seriously. No matter from choosing fabric to a little zipper, or from sewing to handmade finish, we insist the best quality. We assure you that each dress is handled with care and arrives at your doorstep in style!
Fine Fabrics
We carefully select high-quality fabrics and threads to create every dress. We look for vibrant colors, beautiful sheen and rich textures in every material that goes into your dress.
Elegant Beading
Many of our dresses feature beading on the sleeves or skirt. Professional dressmakers spend hours sewing on beads and pearls to perfect an elegant and classic design for you.
Exquisite Embroidery
Embroidering a wedding dress takes great skill and an eye for detailed designs. Our dresses feature exquisite hand-done embroidery, brought to life from patterns and the hands of dressmakers.
Hand Ruching
Ruched detailing is not just decoration for your dress-it can create a figure-flattering silhouette. Our tailors do ruching by hand to create the perfect shape and fullness on each dress.
Hand Applique
Hand-done appliqués can give a dress that extra detail that takes it from pretty to breathtaking. Our dresses feature appliqués arranged into beautiful designs and attached by hand.
Lining and Boning
All our dresses are fully lined and structured to hold their shape and flatter your figure. Our full-skirted dresses use a hard net lining underneath a soft fabric that feels comfortable against the skin.
Season’s Hottest Looks
From red carpet looks to runway pieces, high street fashion to everyday style, every piece from dresseshop is inspired by the season’s hottest trends, which are so popular among the fashionistas on Facebook, Pinterest etc. Ready to be the show stopper in dresses from dresseshop!
Fast & Reliable Delivery
Partnering with internationally trusted logistic service providers like DHL, UPS etc. dresseshop ships to over 200 countries around the world. Items will be delivered to you in a timely manner with fast and reliable shipping!
Packaging
A lining bag, sturdy cardboard box and wedding garment bag accompany every wedding dress.
Shipping
We ship to over 200 countries worldwide through fast and reliable delivery partners.
One Stop Wedding Shop
dresseshop believe that every bride-to-be deserves to experience joy, accompanied by attentive and personalized service when finding that perfect gown. We endeavor to complete the bridal experience by offering brides-to-be an intimate, complete service, from assisting her in selecting the dream gowns for the most important day of her life, to pairing of accessories, veil and shoes; and not to forget, picking the accompanying bridesmaid and flower girl dresses for the bridal troop. We honor the one-in-a lifetime moment of every woman.
Perfect Fit by dresseshop
Dresses are made to measure at dresseshop. There are wonderful seamstresses who carry out all of your dress fittings to ensure your dream dress fits perfectly. All gowns have been created to reduce the wearers’ waist size while simultaneously increasing her bust measurement, decreasing the need for alterations and flattering the bodies’ natural shape.
O2O Business Model
O2O business model has achieved impressive sales revenue in lots of regions. We now offer O2O service and provide our customers with more convenient, real-time access to information on product recommendations, coupons, and other news.
Custom Made Designer Gowns
Designer gowns are too much to afford? Try dresseshop! We do custom made wedding dresses! Our top notch design team develops wedding dresses both with creativity and fashion, with meticulous attention to details from material selection to garment sewing technology and matching, to make your dream come true. It is our commitment to every bride that wedding gown is not only dazzling and beautiful, but also fitting and comfortable, to let every bride enjoy the time of life with the blessing from families and friends.
Boundless Options for Big Day
Selection updated every week. dresseshop constantly searches for cutting-edge pieces to attract and satisfy the broad demand of our customer base. We are committed to improving the quality of your experience with our wide selection of top notch products at rock bottom prices!
Top Quality with Global Standards
We take pride in the fact that our dress makers are among the best in the industry. And we have received ISO9001 (2008 version); SGS and BV authorized! Every product at dresseshop undergoes an extensive testing and quality control procedure, ensuring each and every item purchased meets global quality standards. dresseshop offers only the highest quality products, allowing customers to shop with confidence.
Best Price from Reliable Suppliers
dresseshop has developed long lasting ties with factories, distributors and warehouses throughout the bridal wholesale community. Eliminating unnecessary costs and delivering the lowest possible prices to customers worldwide, dresseshop is committed to providing high quality merchandise for less.
Easy & Safe Online Shopping
dresseshop offers convenience to customers worldwide. Purchasing options include major credit cards, debit cards, wire transfer, Western Union. dresseshop has a payment method that works for you, with VeriSign’s world renowned secure payment technology keeping your information safe at all times.
Friendly Customer Service
We are a customer-oriented company with personnel trained to help with all your questions and/or concerns. We have vast experience in online shopping support and our customer service is ready to handle all your matters on a personal one-to-one basis. We believe that buying a wedding dress should be one of the most enjoyable experiences of your big day. Our customer service team works 24 hours a day, 7 days a week, so there is always someone online you can talk to!
No Hassle Returns
We guarantee the authenticity and condition of every item we sell. If you are not completely satisfied with your purchase, you may return it within 30 days for a prompt refund. If the order arrives and it is not right, we'll fix it, NO NONSENSE, we promise!
Great Promos & Discounts
dresseshop is always thinking up ways to benefit our royal customers. We have Presale and Flash to save your wedding budget! And we often have really great promos running where you can grab a steal. Check our website often and keep your eyes peeled!
We have a Group of Talented People!
Our buyers have a boundless and tireless energy for what they do. Each and every item for sale has been hand-picked by someone with a keen eye for the latest trends, highest-quality brands and best fabrications.
Our artistic team ensures a standard of beautiful photography across the site, showcasing the actual fit and drape of the clothing on live models.
Our editors touch each and every product to provide the best and most accurate information about each item.
Our friendly Customer Service team is ready to help whenever you need a hand.
0044 20 81440666
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Description
Delivery
Return Policy
Receiving time
Tailoring Time(15-20 days) 
Shipping Time (3-10 days)
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