CONTACT CUSTOMER SERVICE to initiate the return process within 30 days of the delivery date.
Request:
Items received within 30 days from the delivery date.
Items received unused, undamaged and in original package.
Return shipping fee is paid by buyer.
Please Note: We do not accept exchange for Custom Size Items. If the custom size dress does not fit properly, please contact the Customer Service and we may have the dress resized. For more details, please click here.
Since we're an international company, our clothing may run larger or smaller than the size you usually wear. The size charts below show the measurements for all our standard clothing. Be sure to compare your measurements to these charts in order to ensure your made-to-order dress fits! If you want an even better fit, we provide the extra service of sizing and cutting any made-to-order dress to your measurements! See How to Measure for more.
Dresses Size Chart
UK
6
8
10
12
14
16
18
20
USA
2
4
6
8
10
12
14
16
EURO
32
34
36
38
40
42
44
46
inch
cm
inch
cm
inch
cm
inch
cm
inch
cm
inch
cm
inch
cm
inch
cm
Bust
32 ½
83
33 ½
84
34 ½
88
35 ½
90
36 ½
93
38
97
39 ½
100
41
104
Waist
25 ½
65
26 ½
68
27 ½
70
28 ½
72
29 ½
75
31
79
32 ½
83
34
86
Hips
35 ¾
91
36 ¾
92
37 ¾
96
38 ¾
98
39 ¾
101
41 ¼
105
42 ¾
109
44 ¼
112
Hollow to Floor
58
147
58
147
59
150
59
150
60
152
60
152
61
155
61
155
Plus Size Dresses Size Chart
UK
(Plus Size) 20
(Plus Size) 22
(Plus Size) 24
(Plus Size) 26
(Plus Size) 28
(Plus Size) 30
USA
16W
18W
20W
22W
24W
26W
EURO
46
48
50
52
54
56
inch
cm
inch
cm
inch
cm
inch
cm
inch
cm
inch
cm
Bust
43
109
45
114
47
119
49
124
51
130
53
135
Waist
36 ¼
92
38 ½
98
40 ¾
104
43
109
45 ¼
115
47 ½
121
Hips
45 ½
116
47 ½
121
49 ½
126
51 ½
131
53 ½
136
55 ½
141
Hollow to Floor
61
155
61
155
61
155
61
155
61
155
61
155
Junior Girls Dresses Size Chart
Size
J4
J6
J8
J10
J12
J14
J16
Inch
cm
Inch
cm
Inch
cm
Inch
cm
Inch
cm
Inch
cm
Inch
cm
Bust
22
56
24
61
26
66
28
71
30
76
32
81
34
86
Waist
20
51
22
56
24
61
26
66
28
71
30
76
32
81
Hips
25
64
27
69
29
74
31
79
33
84
35
89
37
94
Hollow to Floor(bare foot)
42
107
45
114
48
122
50
127
51
130
53
135
55
140
Flower Girls Dresses Size Chart
Size
Child2
Child3
Child4
Child5
Child6
Child7
Child8
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Bust
21
53
22
56
23
58
24
61
25
64
26
66
27
69
Waist
20
51
21
53
22
56
23
58
24
61
25
65
26
66
Hips
20
51
21
53
22
56
23
58
25
64
26
66
27
69
Hollow to Floor
33
84
35
89
38
97
40
102
41
104
42
107
43
109
Size
Child9
Child10
Child11
Child12
Child13
Child14
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Inch
CM
Bust
28
71
29
74
30.5
77
32
81
33
84
34
86
Waist
27
69
28
71
29
74
30
76
31
79
32
81
Hips
29
74
31
79
33
84
34
86
34.5
88
35
89
Hollow to Floor
44
112
47
119
48
122
50
127
51
130
52
132
Measuring Guide
A perfect-fitting dress starts with perfect measurements. Before ordering a made-to-order dress from dresseshop.co.uk, we strongly encourage finding a professional local tailor who can help you measure accurately. Here, we'll show you which measurements are needed and how to correctly take them. Warning: measuring yourself at home is trickier than you think! For best results, always have your measurements taken by a professional local tailor.
Standard Dresses
Bust
*This is not your bra size!
*Wear an unpadded bra (your dress will have a built-in bra)
*Relax arms at sides
*Pull tape across the fullest
part of the bust
Waist
*Find the natural waist
*This is the smallest part of the waist
*Usually about 1 in. above belly button
*Keep tape slightly loose to
allow for breathing room
Hips
*Find the widest part of the hips
*Usually about 7 in. below natural waist
*Tape should brush across both hipbones
Hollow to Floor
*Stand straight with feet together
*Measure in bare feet
*Begin at the hollow space
between the collarbones and
pull tape straight down to the floor
*To fit high heels, we’ll add
an extra 5 cm onto custom-sized
floor-length dresses and dresses with trains
Height
* Stand straight with feet together
* Measure in bare feet
* Begin at the top of the head and
pull tape straight down to the floor
Maternity Dresses
Upper Bust
*Relax arms at sides
*Measure the highest part of the chest
*Pull the tape right underneath the arms
Bust
*This is not your bra size!
*Wear an unpadded bra (your dress will have a built-in bra)
*Relax arms at sides
*Pull tape across the fullest part of the bust
Under Bust
*Measure immediately under breasts
Around Belly
*Find the fullest part of the belly
*Pull tape around the belly
*Keep tape slight loose for comfort
Hips
*Find the widest part of the hips
*Usually about 7 in. below natural waist
*Make sure tape is parallel to the floor
*Tape should brush across both hipbones
Hollow to Floor
*Stand straight with feet together
*Measure in bare feet
*Begin at the hollow space between the collarbones and pull tape straight down to the floor
*To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains
Height
* Stand straight with feet together
* Measure in bare feet
* Begin at the top of the head and pull tape straight down to the floor
For Bridal Jacket/ Mini Wraps
Bust
Bust - Not your bra size! Take the tape around your back and bring it across the fullest part of your bust.
Shoulder
Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder.
Arm Length
Arm Length - Measure from your shoulder point to the wrist.
Armscye
Measure from the top of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder.
FAQ
How long should I order in advance?
It cost about 20 days for us to make and ship the dresses you ordered on dresseshop.co.uk, so please kindly make an order about 20 days in advance to make sure receiving them in time.
Will the dress be made to allow further alterations?
Yes, of course, the tailor will made enough room for adjustment at the seam.You can also ask for a specify way for adjustment,for example, straps style back instead of the zipper on the back.
On what condition I can return a dress?
We do not support returning the dress unless we did not make the dress according to your measurements.
Our customer service team will send you a confirmation email after your order to confirm the informations including the measurements.
How Do You Sell Dresses at Such Low Prices?
dresseshop.co.uk is able to offer its dresses online 50% - 80% off retail prices for 2 key reasons.
1. We operate with lower overheads than a local retail store. We do not need to rent the store and employ sales staff or an alterations department.
2. Our dresses come from the manufacturers that we cooperate with. We do not use third party sources.
How about the Quality of your Dresses?
dresseshop.co.uk is the world's leading online wedding apparel website. We provide complete one-stop shopping for all brides, bridesmaids and all special occasion events.
dresseshop.co.uk inspects every gown and guarantees the condition. High quality, best price, and 100% satisfaction is our goal.
What materials do you usually use on your wedding dress products?
Chiffon:
Delicate, sheer, and transparent -- made from silk or rayon, with a soft finish; often layered because of its transparency, making it popular for overskirts, sheer sleeves, and wraps.
Organza:
Crisp and sheer like chiffon, with a stiffer texture similar in effect to tulle, but more flowing; popular for skirts, sleeves, backs, and overlays.
Satin:
A heavy, smooth fabric with a high sheen on one side; very common in bridal gowns.
Silk:
The most sought-after, cherished fiber for wedding dresses (and also the most expensive).
Silk-Like Satin:
A smooth silk satin, with a glossy front and matte back.
Taffeta:
Crisp and smooth, with a slight rib.
Tulle:
Netting made of silk, nylon, or rayon; used primarily for skirts and veils (think ballerina tutus).
How do I decide what size to order?
You can choose a standard size or give us your custom measurements. Please view our Size Chart>> Prior to selecting your size to order, we suggest reviewing the information provided in Measuring Guide Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.
What modifications and alterations are normally done to a dress to make it fit?
A number of alterations can be made:
Side seams and Back Seams - The side seams and back seam in the torso can be taken in or let out to make a wedding dress fit a bride. This is true even for gowns ordered to size. Wedding gowns are usually made to allow the side seams to be let out up to 3 inches or 1-2 sizes*.
Additionally, the back seam often can be let out slightly to size up further.
*Depending on the gown
Shoulders - It is also common for shoulder seams to be taken in to bring up a gown.
Hem - The length of a dress can be shortened only and is affected by the height of the shoe you are planning to wear. Some gowns can only be shortened from the waist. Other gowns can only be shortened by taking up the hemline.
Bustle - The bustle is a way to hook the train up in the back so that the dress can be worn comfortably after the ceremony. Bustling a dress is part of the alterations for any gown that has an attached train.
How much will alterations cost?
Obviously, a number of factors go into the overall cost of alterations. Depending on the city you live, your seamstress, and the designer and details of your gown. Then if you want to change the style of it in some way, that may also increase the cost of your alteration. We have included below some guidelines to give you an idea of how much seamstresses generally charge for each type of alteration.
Hem: (alters length) £45.00 and up
Side Seams/backseams: (alters fit of bodice) £25.00 and up
Shoulders: (raises gown up) £15.00 and up
Sleeves: (to alter length) £20.00 and up
Sleeves: (to change style) £23.00 and up
Bustle: (keeps train up for ceremony) £50.00 and up. The style of bustle will vary depending on the length of the train, the silhouette of the gown, and the fabric. Your seamstress will help you decide which bustle is best for your dress.
Bra Cups: £15.00 and up
Will I be required to pay import duty by my country's Custom House?
Based on our past experiences, most of the countries do not charge import duty on low volume personal imports.
What is the delivery time for orders?
It will take 15-17 working days to tailor your wedding dresses and 12-15 days for formal dresses by the professional dressmaker. Also it will take about 3-8 working days for the package to travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, etc) standard.
What countries do you deliver to?
We deliver to anywhere in the world.
What is a Fast Track order?
Delivery for Fast Track orders is approximately 2-3 weeks dependent upon the manufacturer's schedule. The fee for the Fast Track service is dependent on the designer and will be displayed on the product page and will be added to your total price. Fast Track service is not available for all dresses.
When should I order?
It cost about 30 days for us to make and ship the dresses you ordered on dresseshop.co.uk, so please kindly make an order about 30 days in advance to make sure receiving them in time. Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary
What payment methods do you accept?
We accept payment either by Credit Card, PayPal, Western Union or direct wire transfer.
What about pressing?
Pressing for any gown is done after alterations and a few days before your wedding. It can be done either by your seamstress or a dry cleaner. Be sure to ask your seamstress whether they will be pressing the gown. There usually is an additional charge for this service other than your alteration cost. If the wedding will be in another state/country than that of where the alterations are being done you will need to find someone else to press your gown. The pressing should be done as close to the wedding date and the wedding site as possible. Be sure to find out in advance how much time they will need to press the gown. Some places will require the gown 72 hours before the wedding.
Are these used dresses?
All gowns and products we offer are new and direct from the designer. We do not accept or offer resale items.
How do I contact Customer Service?
We always have someone on hand to answer your questions: 24 hours a day, 7 days a week. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives ».
Why Choose Us
Every dress is handcrafted just for you
Top-quality fabrics
We carefully select top-quality threads, beads, and fabrics to make your dress. We look for vibrant colors, beautiful sheen and rich textures in every material that suits your dress best.
Fabulous beading
Many of our dresses feature stunning beading or pearls details on the bodice or skirt. As a professional dressmaker, we spend hours skillfully sewing on beads and pearls to provide you with a perfect look.
Elegant embroidery
It takes great skill and an eye for embroidering a wedding dress. Our tailors do all embroidery by hand to bring you a perfect design details.
Hand-made ruching
Ruched detailing has a magic power to create a figure-flattering silhouette for you. Our hand-made ruching promises you the perfect shape and fullness on each dress.
Exquisite appliques
Hand-done appliques can give a dress breathtaking detail to enhance its beauty. Our dresses feature appliques arranged into beautiful designs and attached by hand.
Fast & Safe Delivery
We work with the world famous carriers like DHL, UPS, FedEX to provide you with the fastest shipping.